Privacy Policy

1. Who We Are

Trade Apparel Supply is a UK-based wholesale clothing and private label apparel partner. We operate the website at tradeapparel.co.uk.

For the purposes of UK data protection law, Trade Apparel Supply is the data controller responsible for your personal data.

Contact: sales@tradeapparel.co.uk
Phone: +44 7769 332053

2. What Data We Collect

We only collect personal data that you voluntarily provide to us. This includes:

• Contact information: Your name, company name, email address, and phone number — submitted through our enquiry form
• Enquiry details: Product category of interest, estimated order quantity, and any message you include in your enquiry
• Communication records: Any subsequent emails, WhatsApp messages, or phone calls between you and our team

We do not collect:

• Payment card details or financial information
• Sensitive personal data (health, ethnicity, religion, etc.)
• Data from third-party social media platforms
• Automated behavioural tracking data

3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to your enquiry — to contact you with pricing, samples, and information relevant to your request
• Business communication — to follow up on your enquiry, discuss your requirements, and manage our business relationship
• Legal compliance — to meet our legal and regulatory obligations as a UK business

We do not use your data for:

• Unsolicited marketing without your consent
• Automated profiling or decision-making
• Selling or renting to third parties

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Legitimate interests — to respond to business enquiries you have submitted to us
• Contractual necessity — where processing is necessary to fulfil a business agreement or order
• Legal obligation — where we are required to process data to comply with UK law

5. Cookies

Our website uses only essential cookies that are necessary for the website to function correctly. We do not use advertising cookies, tracking cookies, or third-party analytics cookies.

Essential Cookies We Use

• Cookie consent preference — stores your cookie consent decision so you are not asked again on subsequent visits (stored locally in your browser, not on our servers)

Our website uses Google Fonts to display typography. This may result in a connection to Google's servers when you visit our site. Google's privacy policy applies to this service: policies.google.com/privacy

Our contact form uses EmailJS to deliver your enquiry to our email inbox. EmailJS processes the data you submit in the form. Their privacy policy applies: emailjs.com/legal/privacy-policy

6. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share your data only in the following limited circumstances:

• EmailJS — our contact form delivery service, used solely to transmit your enquiry to our inbox
• Legal requirements — if required to do so by law, court order, or regulatory authority
• Business transfer — if Trade Apparel Supply is sold or restructured, your data may transfer to the new entity under the same privacy obligations

7. Data Retention

We retain your personal data for as long as necessary to:

• Respond to and manage your enquiry
• Fulfil any subsequent business agreement
• Comply with our legal obligations

Enquiry data from contacts that do not proceed to a business relationship is typically deleted within 12 months of last contact. Active client records are retained for 7 years in accordance with UK accounting and tax regulations.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate or incomplete data
• Right to erasure — you can ask us to delete your data where there is no legitimate reason to continue processing it
• Right to restrict processing — you can ask us to pause processing of your data in certain circumstances
• Right to data portability — you can request your data in a machine-readable format
• Right to object — you can object to processing based on legitimate interests

To exercise any of these rights, contact us at: sales@tradeapparel.co.uk

We will respond to all requests within 30 days in accordance with UK GDPR requirements.

9. Complaints

If you are not satisfied with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO) — the UK's data protection regulator.

ICO website: ico.org.uk
ICO helpline: 0303 123 1113

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our website is served over HTTPS with SSL encryption. Access to enquiry data is restricted to authorised team members only.

11. International Transfers

Our website is hosted via Netlify (USA). Netlify complies with applicable data transfer mechanisms including Standard Contractual Clauses. EmailJS is also a US-based service operating under equivalent data transfer protections. Your data may therefore be processed outside the UK, but under equivalent legal safeguards.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will be updated accordingly. Continued use of our website after any changes constitutes acceptance of the updated policy.

13. Contact Us